Hello,
i have some problem to update Windows Server 2008R2
In WindowUpdate Log , i have this error
2019-11-19 19:50:25:448 956 4adb8 Agent ** START ** Agent: Installing updates [CallerId = wusa]
2019-11-19 19:50:25:448 956 4adb8 Agent *********
2019-11-19 19:50:25:448 956 4adb8 Agent * Updates to install = 1
2019-11-19 19:50:25:453 956 4adb8 Agent * Title = Update for Windows (KB4019990)
2019-11-19 19:50:25:453 956 4adb8 Agent * UpdateId = {5930D161-54D9-4205-BACD-13F48051D0C2}.501
2019-11-19 19:50:25:453 956 4adb8 Agent * Bundles 1 updates:
2019-11-19 19:50:25:453 956 4adb8 Agent * {82E2053F-6560-4DBF-BF95-625C4D0137AC}.501
2019-11-19 19:50:25:457 956 4adb8 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
2019-11-19 19:50:25:458 956 4adb8 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
2019-11-19 19:50:25:520 956 4adb8 DnldMgr Preparing update for install, updateId = {82E2053F-6560-4DBF-BF95-625C4D0137AC}.501.
2019-11-19 19:50:25:523 302484 4aea4 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: +0100) ===========
2019-11-19 19:50:25:523 302484 4aea4 Misc = Process: C:\Windows\system32\wuauclt.exe
2019-11-19 19:50:25:523 302484 4aea4 Misc = Module: C:\Windows\system32\wuaueng.dll
2019-11-19 19:50:25:521 302484 4aea4 Handler :::::::::::::
2019-11-19 19:50:25:523 302484 4aea4 Handler :: START :: Handler: CBS Install
2019-11-19 19:50:25:523 302484 4aea4 Handler :::::::::
2019-11-19 19:50:25:526 302484 4aea4 Handler Starting install of CBS update 82E2053F-6560-4DBF-BF95-625C4D0137AC
2019-11-19 19:50:25:528 302484 4aea4 Handler CBS package identity: Package_for_KB4019990~31bf3856ad364e35~amd64~~6.1.1.2
2019-11-19 19:50:25:532 302484 4aea4 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\94802b1b3adeeb4feecfe2afe338b652\Windows6.1-KB4019990-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\94802b1b3adeeb4feecfe2afe338b652\inst
2019-11-19 19:50:26:923 302484 4ae78 Handler FATAL: CBS called Error with 0x80073712,
2019-11-19 19:50:26:936 302484 4aea4 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80073712
2019-11-19 19:50:26:937 302484 4aea4 Handler :::::::::
2019-11-19 19:50:26:937 302484 4aea4 Handler :: END :: Handler: CBS Install
2019-11-19 19:50:26:937 302484 4aea4 Handler :::::::::::::
2019-11-19 19:50:26:938 956 4adb8 Agent LogHistory called. idUpdate={5930D161-54D9-4205-BACD-13F48051D0C2}.501, resultMapped=80073712, resultUnMapped=80073712
2019-11-19 19:50:26:947 956 4adb8 Agent *********
2019-11-19 19:50:26:947 956 4adb8 Agent ** END ** Agent: Installing updates [CallerId = wusa]
2019-11-19 19:50:26:947 956 4adb8 Agent *************
2019-11-19 19:50:26:947 306816 4afa8 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = wusa]
2019-11-19 19:50:26:947 306816 4afa8 COMAPI - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2019-11-19 19:50:26:947 306816 4afa8 COMAPI - Reboot required = No
2019-11-19 19:50:26:947 306816 4afa8 COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
2019-11-19 19:50:26:947 306816 4afa8 COMAPI ---------
2019-11-19 19:50:26:947 306816 4afa8 COMAPI -- END -- COMAPI: Install [ClientId = wusa]
2019-11-19 19:50:26:947 306816 4afa8 COMAPI -------------
2019-11-19 19:50:26:953 306816 4ae88 COMAPI ----------- COMAPI: IUpdateServiceManager::RemoveService -----------
2019-11-19 19:50:26:953 306816 4ae88 COMAPI - ServiceId = {2e9ff964-9980-4007-a6f3-c075169ec9a4}
2019-11-19 19:50:26:976 306816 4ae88 COMAPI IUpdateService removing volatile scan package service, serviceID = {2E9FF964-9980-4007-A6F3-C075169EC9A4}
2019-11-19 19:50:26:977 956 49c28 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
2019-11-19 19:50:26:977 306816 4ae88 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014
2019-11-19 19:50:26:990 956 4a4e0 AU ########### AU: Uninitializing Automatic Updates ###########
2019-11-19 19:50:26:993 956 4a4e0 Report REPORT EVENT: {D5512F90-3F7F-4E5C-82A9-380DC46498BF} 2019-11-19 19:50:25:459+0100 1 181 101 {5930D161-54D9-4205-BACD-13F48051D0C2} 501 0 wusa Success Content Install Installation Started: Windows successfully started the following update: Update for Windows (KB4019990)
2019-11-19 19:50:26:993 956 4a4e0 Report REPORT EVENT: {147D623B-EF1B-42EE-93B2-BC48CD8951B1} 2019-11-19 19:50:26:938+0100 1 182 101 {5930D161-54D9-4205-BACD-13F48051D0C2} 501 80073712 wusa Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80073712: Update for Windows (KB4019990).
2019-11-19 19:50:27:001 956 4a4e0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2019-11-19 19:50:27:002 956 4a4e0 Report WER Report sent: 7.6.7601.24085 0x80073712(0x80073712) 930D161-54D9-4205-BACD-13F48051D0C2 Install 501 0 wusa {2E9FF964-9980-4007-A6F3-C075169EC9A4} 0
2019-11-19 19:50:27:109 956 4a4e0 Service *********
2019-11-19 19:50:27:109 956 4a4e0 Service ** END ** Service: Service exit [Exit code = 0x240001]
2019-11-19 19:50:27:109 956 4a4e0 Service *************
2019-11-19 19:51:46:137 303024 4a4bc Misc =========== Logging initialized (build: 7.6.7601.24085, tz: +0100) ===========In CBS.log, when i try to install KB update
I have This One
2019-11-19 19:50:21, Error CSI 0004a893 (F) Could not find pending.xml identifier in registry.
[gle=0x80004005]
2019-11-19 19:50:21, Error CSI 0004a894@2019/11/19:18:50:21.742 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(360): Store corruption detected in function `anonymous-namespace'::QueryPendingXmlIdentifier expression: 0RegistryCorruption on resource [50]"\Registry\Machine\COMPONENTS\\PendingXmlIdentifier"[gle=0x80004005]
2019-11-19 19:50:22, Error CSI 0004a895 (F) HRESULT_FROM_WIN32(14098) #488447659# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80073712]
2019-11-19 19:50:22, Error CSI 0004a896 (F) HRESULT_FROM_WIN32(14098) #488447657# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_Analyze(Flags = 1, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL, disp = 0)[gle=0x80073712]
2019-11-19 19:50:22, Info CBS Failed to get transaction analysis. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to get inventory. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CSI 0004a897@2019/11/19:18:50:22.107 CSI Transaction @0x32c6b0 destroyed
2019-11-19 19:50:22, Info CBS Failed to get inventory [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to load current component state [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to find or add the component family [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to evaluate self update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to evaluate non detect parent update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to evaluate non parent [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS failed to evaluate single applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to evaluate applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to get applicability on updates [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Error CBS Failed to call external evaluate applicability on package: Package_44_for_KB4015546~31bf3856ad364e35~amd64~~6.1.1.3, Update: 4015546-51_neutral_LDR [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to evaluate external applicability for package update: 4015546-848_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Error CBS Failed to call external evaluate applicability on package: Package_for_KB4015546_SP1~31bf3856ad364e35~amd64~~6.1.1.3, Update: 4015546-848_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Failed to evaluate external applicability for package update: 4015546-1275_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Error CBS Failed to call external evaluate applicability on package: Package_for_KB4015546~31bf3856ad364e35~amd64~~6.1.1.3, Update: 4015546-1275_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-11-19 19:50:22, Info CBS Session: 30777098_845700349 initialized by client WindowsUpdateAgent.
2019-11-19 19:50:22, Info CBS Appl: detect Parent, Package: Package_for_KB4015546~31bf3856ad364e35~amd64~~6.1.1.3, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~ar-SA~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-11-19 19:50:22, Info CBS Appl: detectParent: package: Package_for_KB4015546~31bf3856ad364e35~amd64~~6.1.1.3, no parent found, go absentAfter some check on registry
I Don't have registry key in HKLM\Components\ like PendingXmlIdentifier or NextQueueEntryIndex or AdvancedInstallersNeedResolving
But in HKLM\SoftWare\Microsoft\Windows\CurrentVersion\SidebySide\CorruptionFlags\
I have 2 KEY Reg_SZ "CorruptPendingXML" value "01d15e17d13be65b" and "CorruptPendingXmlIdentifier" value "01d5a0216993f9e8"
And 2 key REG_DWORD Flags => 6144
LastCorruption => 13
I would like to know if it's my problem and what it means if possible.
Thank You
