We have 1 Windows Server 2012 R2 server that isn't communicating with our internal Windows Update server, or Microsoft's Windows Update Server.
Getting the fatal error: 0x800B0109 when verifying trust for c:\windows\softwaredistribution\selfupdate\wuident.cab. Copied the file from another server, and installed the certificates for the digital signature, but still get the same error.
See Log Below:
2016-0
9-21 12:19:50:016 952 1bd4 Misc =========== Logging initialized (build: 7.9.9600.18340, tz: -0400) ===========
2016-09-21 12:19:50:016 952 1bd4 Misc = Process: C:\Windows\system32\svchost.exe
2016-09-21 12:19:50:016 952 1bd4 Misc = Module: c:\windows\system32\wuaueng.dll
2016-09-21 12:19:50:016 952 1bd4 Service *************
2016-09-21 12:19:50:016 952 1bd4 Service ** START ** Service: Service startup
2016-09-21 12:19:50:016 952 1bd4 Service *********
2016-09-21 12:19:50:032 952 1bd4 IdleTmr Non-AoAc machine. Aoac operations will be ignored.
2016-09-21 12:19:50:032 952 1bd4 Agent * WU client version 7.9.9600.18340
2016-09-21 12:19:50:032 952 1bd4 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2016-09-21 12:19:50:032 952 1bd4 Agent * Base directory: C:\Windows\SoftwareDistribution
2016-09-21 12:19:50:032 952 1bd4 Agent * Access type: No proxy
2016-09-21 12:19:50:032 952 1bd4 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2016-09-21 12:19:50:032 952 1bd4 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2016-09-21 12:19:50:032 952 1bd4 Agent * Network state: Connected
2016-09-21 12:19:50:047 952 1bd4 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2016-09-21 12:19:50:047 952 1bd4 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2016-09-21 12:19:50:063 952 1bd4 Agent *********** Agent: Initializing global settings cache ***********
2016-09-21 12:19:50:063 952 1bd4 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2016-09-21 12:19:50:063 952 1bd4 Agent * WSUS server: https://wsus.corp.local
2016-09-21 12:19:50:063 952 1bd4 Agent * WSUS status server: https://wsus.corp.local
2016-09-21 12:19:50:063 952 1bd4 Agent * Target group: (Unassigned Computers)
2016-09-21 12:19:50:063 952 1bd4 Agent * Windows Update access disabled: No
2016-09-21 12:19:50:063 952 1bd4 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2016-09-21 12:19:50:063 952 1bd4 WuTask WuTaskManager delay initialize completed successfully..
2016-09-21 12:19:50:063 952 1bd4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 21:19:04, not idle-only, not network-only
2016-09-21 12:19:50:063 952 1bd4 AU Timer: 143FB093-8AA1-4DBC-A582-8806F8F4C1F7, Expires 2016-09-23 15:53:12, not idle-only, not network-only
2016-09-21 12:19:50:063 952 1bd4 AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2016-09-22 15:53:53, not idle-only, not network-only
2016-09-21 12:19:50:063 952 1bd4 AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2016-09-22 15:53:53, not idle-only, not network-only
2016-09-21 12:19:50:078 952 1bd4 Report WARNING: Failed to initialize event uploader for new server {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} with hr = 8024043d.
2016-09-21 12:19:50:078 952 1bd4 Report CWERReporter::Init succeeded
2016-09-21 12:19:50:078 952 1bd4 Agent *********** Agent: Initializing Windows Update Agent ***********
2016-09-21 12:19:50:078 952 1bd4 DnldMgr Download manager restoring 0 downloads
2016-09-21 12:19:50:078 952 1bd4 AU ########### AU: Initializing Automatic Updates ###########
2016-09-21 12:19:50:078 952 1bd4 AU AIR Mode is disabled
2016-09-21 12:19:50:078 952 1bd4 AU # Policy Driven Provider: https://wsus.corp.local
2016-09-21 12:19:50:078 952 1bd4 AU # Detection frequency: 22
2016-09-21 12:19:50:078 952 1bd4 AU # Approval type: Pre-install notify (Policy)
2016-09-21 12:19:50:078 952 1bd4 AU # Auto-install minor updates: Yes (Policy)
2016-09-21 12:19:50:078 952 1bd4 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2016-09-21 12:19:50:078 952 1bd4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2016-09-21 12:19:50:078 952 1bd4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-09-21 12:19:50:078 952 1bd4 AU AU finished delayed initialization
2016-09-21 12:19:50:094 952 1bd4 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2016-09-21 12:19:50:094 952 1bd4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-09-21 12:19:50:094 952 1bd4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-09-21 12:19:50:094 952 1bd4 AU Adding timer:
2016-09-21 12:19:50:094 952 1bd4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 21:19:04, not idle-only, not network-only
2016-09-21 12:19:50:094 952 15fc DnldMgr Asking handlers to reconcile their sandboxes
2016-09-21 12:20:07:594 952 182c IdleTmr Incremented idle timer priority operation counter to 1
2016-09-21 12:20:07:594 952 182c AU Triggering AU detection through DetectNow API
2016-09-21 12:20:07:594 952 182c AU Triggering Online detection (interactive)
2016-09-21 12:20:07:594 952 182c AU Adding timer:
2016-09-21 12:20:07:594 952 182c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 16:20:07, not idle-only, not network-only
2016-09-21 12:20:07:594 952 1bd4 AU #############
2016-09-21 12:20:07:594 952 1bd4 AU ## START ## AU: Search for updates
2016-09-21 12:20:07:594 952 1bd4 AU #########
2016-09-21 12:20:07:594 952 1bd4 SLS Retrieving SLS response from server...
2016-09-21 12:20:07:594 952 1bd4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f.
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Library download error. Error 0x80072f8f. Will retry. Retry Counter:0
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f.
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Library download error. Error 0x80072f8f. Will retry. Retry Counter:1
2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f.
2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f
2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f
2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: Library download error. Error 0x80072f8f. Will retry. Retry Counter:2
2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f.
2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f
2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f
2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2016-09-21 12:20:15:094 952 1bd4 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072f8f.
2016-09-21 12:20:15:094 952 1bd4 SLS FATAL: GetResponse failed with hresult 0x80072f8f...
2016-09-21 12:20:15:094 952 1bd4 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072F8F
2016-09-21 12:20:15:094 952 1bd4 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072F8F
2016-09-21 12:20:15:094 952 1bd4 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072F8F
2016-09-21 12:20:15:094 952 1bd4 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2016-09-21 12:20:15:094 952 1bd4 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072F8F
2016-09-21 12:20:15:094 952 1bd4 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 10; does use network; is not at background priority
2016-09-21 12:20:15:094 952 1bd4 IdleTmr Incremented idle timer priority operation counter to 2
2016-09-21 12:20:15:094 952 1bd4 Agent Created new random SusClientId cfa6414e-a05b-489e-b34a-ba819d0eaef2. Old Id: none.
2016-09-21 12:20:15:094 952 1bd4 Report *********** Report: Initializing static reporting data ***********
2016-09-21 12:20:15:094 952 1bd4 Report * OS Version = 6.3.9600.0.0.196880
2016-09-21 12:20:15:094 952 1bd4 Report * OS Product Type = 0x00000007
2016-09-21 12:20:15:110 952 1bd4 Report * Computer Brand = VMware, Inc.
2016-09-21 12:20:15:110 952 1bd4 Report * Computer Model = VMware Virtual Platform
2016-09-21 12:20:15:110 952 1bd4 Report * Platform Role = 1
2016-09-21 12:20:15:110 952 1bd4 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Revision = 6.00
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Release Date = 2015-09-17T00:00:00
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Sku Number unavailable.
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Vendor = Phoenix Technologies LTD
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Family unavailable.
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Major Release = 4
2016-09-21 12:20:15:110 952 1bd4 Report * Bios Minor Release = 6
2016-09-21 12:20:15:110 952 1bd4 Report * Locale ID = 1033
2016-09-21 12:20:15:110 952 1bd4 Handler Calculating current update level for this session
2016-09-21 12:20:17:672 952 1bd4 Handler UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d00612ee58ae04
2016-09-21 12:20:17:672 952 1bd4 Handler Done calculating current update level for this session
2016-09-21 12:20:18:188 952 1bd4 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2016-09-21 12:20:18:188 952 1bd4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {3704C7B2-1043-4F79-9ECD-941838D17C9E} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2016-09-21 12:20:18:188 952 1108 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2016-09-21 12:20:18:188 952 1108 Agent *************
2016-09-21 12:20:18:188 952 1108 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2016-09-21 12:20:18:188 952 1108 Agent *********
2016-09-21 12:20:18:188 952 1108 Agent * Online = Yes; Ignore download priority = No
2016-09-21 12:20:18:188 952 1108 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2016-09-21 12:20:18:188 952 1108 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2016-09-21 12:20:18:188 952 1108 Agent * Search Scope = {Machine & All Users}
2016-09-21 12:20:18:188 952 1108 Agent * Caller SID for Applicability: S-1-5-21-2153388648-3552841283-37490512-7982
2016-09-21 12:20:18:188 952 1108 Agent * RegisterService is set
2016-09-21 12:20:18:188 952 1108 EP Got WSUS Client/Server URL: "https://wsus.corp.local/ClientWebService/client.asmx"
2016-09-21 12:20:18:204 952 1108 Setup Checking for agent SelfUpdate
2016-09-21 12:20:18:204 952 1108 Setup Client version: Core: 7.9.9600.18340 Aux: 7.9.9600.18340
2016-09-21 12:20:18:204 952 1108 EP Got WSUS SelfUpdate URL: "https://wsus.corp.local/selfupdate"
2016-09-21 12:20:18:876 952 1108 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2016-09-21 12:20:18:876 952 1108 Misc FATAL: Error: 0x800b0109 when verifying trust for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab
2016-09-21 12:20:18:876 952 1108 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0109
2016-09-21 12:20:18:876 952 1108 Setup FATAL: Ident cab verification failed, err = 0x800B0109
2016-09-21 12:20:18:876 952 1108 Setup WARNING: SelfUpdate check failed to download package information, err = 0x800B0109
2016-09-21 12:20:18:876 952 1108 Setup FATAL: SelfUpdate check failed, err = 0x800B0109
2016-09-21 12:20:18:876 952 1108 Agent * WARNING: Skipping scan, self-update check returned 0x800B0109
2016-09-21 12:20:18:876 952 1108 DtaStor FATAL: CSusEseSession::DeleteSLSData failed, hresult 0x80248007
2016-09-21 12:20:18:876 952 1108 SLS WARNING: PurgeCache failed with hresult 0x80248007 ...
2016-09-21 12:20:18:876 952 1108 Agent WARNING: Failed to purge SLSClient with 0x800b0109. Continuing...
2016-09-21 12:20:18:876 952 1108 Agent * WARNING: Exit code = 0x800B0109
2016-09-21 12:20:18:876 952 1108 Agent *********
2016-09-21 12:20:18:876 952 1108 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2016-09-21 12:20:18:876 952 1108 Agent *************
2016-09-21 12:20:18:876 952 1108 Agent WARNING: WU client failed Searching for update with error 0x800b0109
2016-09-21 12:20:18:876 952 1108 IdleTmr WU operation (CSearchCall::Init ID 1, operation # 10) stopped; does use network; is not at background priority
2016-09-21 12:20:18:876 952 1108 IdleTmr Decremented idle timer priority operation counter to 1
2016-09-21 12:20:18:876 952 1d8c AU >>## RESUMED ## AU: Search for updates [CallId = {3704C7B2-1043-4F79-9ECD-941838D17C9E} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2016-09-21 12:20:18:876 952 1d8c AU # WARNING: Search callback failed, result = 0x800B0109
2016-09-21 12:20:18:876 952 1d8c AU #########
2016-09-21 12:20:18:876 952 1d8c AU ## END ## AU: Search for updates [CallId = {3704C7B2-1043-4F79-9ECD-941838D17C9E} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2016-09-21 12:20:18:876 952 1d8c AU #############
2016-09-21 12:20:18:876 952 1d8c AU All AU searches complete.
2016-09-21 12:20:18:876 952 1d8c AU # WARNING: Failed to find updates with error code 800b0109
2016-09-21 12:20:18:876 952 1d8c AU AU setting next detection timeout to 2016-09-21 21:20:18
2016-09-21 12:20:18:876 952 1d8c AU Adding timer:
2016-09-21 12:20:18:876 952 1d8c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 21:20:18, not idle-only, not network-only
2016-09-21 12:20:18:891 952 1d8c AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2016-09-21 12:20:18:891 952 1d8c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-09-21 12:20:18:891 952 1d8c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
How can I resolve this error?
Thanks
DJ