When few windows servers try get the Monthy Quantity Rollup and Monthly security updates from WSUS , Its getting Failed.
We are already tried to get the same update from internet , Its also got failed .
If we have download the same updates & try to install manually , this also got failed
Only 3 servers having a issues .
WSUS server version is :- 6.3.9600.18838
Not Working Client Version :- 7.9.9600 18628 and 18756
Kindly refer the below Windows update logs and help to close this issue
2018-08-17
16:35:03:219
844
1874
IdleTmr
WU operation (GenerateAllDownloadRequests) started; operation # 65918; does not use network; is at background priority
2018-08-17
16:35:03:329
844
1874
Handler
Generating request for CBS update AF430E3D-4C77-43A4-BD7B-2E134BEACD51 in sandbox C:\Windows\SoftwareDistribution\Download\8b8d2d32a132865f0be8a725e21f0ae8
2018-08-17
16:35:03:329
844
1874
Handler
Selecting self-contained because update has express payload but server doesn't support it.
2018-08-17
16:35:03:329
844
1874
Handler
Selected payload type is ptSelfContained
2018-08-17
16:35:03:329
844
1874
Handler
Detected download state is dsHavePackage
2018-08-17
16:35:03:500
844
1874
Handler
Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2018-08-17
16:35:03:500
844
1874
IdleTmr
WU operation (GenerateAllDownloadRequests, operation # 65918) stopped; does not use network; is at background priority
2018-08-17
16:35:03:500
844
1874
DnldMgr
*********** DnldMgr: New download job [UpdateId = {AF430E3D-4C77-43A4-BD7B-2E134BEACD51}.201] ***********
2018-08-17
16:35:03:500
844
1874
DnldMgr
* All files for update were already downloaded and are valid.
2018-08-17
16:35:03:500
844
1874
DnldMgr
*********
2018-08-17
16:35:03:500
844
1874
DnldMgr
** END ** DnldMgr: Download Call Complete [Call 18 for caller AutomaticUpdates has completed; signaling completion.]
2018-08-17
16:35:03:500
844
1874
DnldMgr
*************
2018-08-17
16:35:03:500
844
1afc
AU
>>## RESUMED ## AU: Download update [UpdateId = {ED4981C9-7AA7-4E1F-BDD5-B43D2AFAE17A}, succeeded]
2018-08-17
16:35:03:500
844
1afc
AU
Download call completed, hr = 0x00000000
2018-08-17
16:35:03:500
844
1874
DnldMgr
*********
2018-08-17
16:35:03:500
844
1874
DnldMgr
** END ** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
2018-08-17
16:35:03:500
844
1874
DnldMgr
*************
2018-08-17
16:35:03:500
844
1afc
AU
Currently AUX is enabled - so not show any WU Upgrade notifications.
2018-08-17
16:35:03:500
844
1afc
AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-08-17
16:35:03:500
844
1874
DnldMgr
*********** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates] ***********
2018-08-17
16:35:03:500
844
1874
DnldMgr
* Call ID = {EEA0DBDB-1F63-47B5-92B0-B75CB351E20E}
2018-08-17
16:35:03:500
844
1874
DnldMgr
* Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2018-08-17
16:35:03:500
844
1874
DnldMgr
* Updates to download = 1
2018-08-17
16:35:03:500
844
1874
Agent
* Title = 2018-08 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4343898)
2018-08-17
16:35:03:500
844
1874
Agent
* UpdateId = {6F998EFA-A8D2-48D1-8B0B-FDBD538AE744}.200
2018-08-17
16:35:03:500
844
1874
Agent
* Bundles 1 updates:
2018-08-17
16:35:03:500
844
1874
Agent
* {000C2F1C-9B82-4D6F-B04E-72DF8FA269E3}.200
2018-08-17
16:35:03:500
844
1874
EP
Got WSUS Client/Server URL: "http://10.8.245.112:8530/ClientWebService/client.asmx"
2018-08-17
16:35:03:500
844
1874
PT
+++++++++++ PT: Synchronizing file locations +++++++++++
2018-08-17
16:35:03:500
844
1874
PT
+ ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://10.8.245.112:8530/ClientWebService/client.asmx
2018-08-17
16:35:03:500
844
1874
IdleTmr
WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery) started; operation # 65927; does use network; is at background priority
2018-08-17
16:35:03:516
844
1afc
AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-08-17
16:35:03:516
844
1874
IdleTmr
WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery, operation # 65927) stopped; does use network; is at background priority
2018-08-17
16:35:03:516
844
1874
DnldMgr
*********** DnldMgr: New download job [UpdateId = {000C2F1C-9B82-4D6F-B04E-72DF8FA269E3}.200] ***********
2018-08-17
16:35:03:516
844
1874
DnldMgr
* Queueing update for download handler request generation.
2018-08-17
16:35:03:516
844
1874
DnldMgr
Generating download request for update {000C2F1C-9B82-4D6F-B04E-72DF8FA269E3}.200
2018-08-17
16:35:03:516
844
1874
IdleTmr
WU operation (GenerateAllDownloadRequests) started; operation # 65928; does not use network; is at background priority
2018-08-17
16:35:04:657
844
1874
Handler
Generating request for CBS update 000C2F1C-9B82-4D6F-B04E-72DF8FA269E3 in sandbox C:\Windows\SoftwareDistribution\Download\1df50e3991fce0dee5df4f2c6b2bd75d
2018-08-17
16:35:04:657
844
1874
Handler
Selecting self-contained because update has express payload but server doesn't support it.
2018-08-17
16:35:04:657
844
1874
Handler
Selected payload type is ptSelfContained
2018-08-17
16:35:04:657
844
1874
Handler
Detected download state is dsHavePackage
2018-08-17
16:35:07:001
844
1874
Handler
Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2018-08-17
16:35:07:001
844
1874
IdleTmr
WU operation (GenerateAllDownloadRequests, operation # 65928) stopped; does not use network; is at background priority
2018-08-17
16:35:07:001
844
1874
DnldMgr
*********** DnldMgr: New download job [UpdateId = {000C2F1C-9B82-4D6F-B04E-72DF8FA269E3}.200] ***********
2018-08-17
16:35:07:032
844
1874
DnldMgr
* All files for update were already downloaded and are valid.
2018-08-17
16:35:07:032
844
1874
DnldMgr
*********
2018-08-17
16:35:07:032
844
1874
DnldMgr
** END ** DnldMgr: Download Call Complete [Call 19 for caller AutomaticUpdates has completed; signaling completion.]
2018-08-17
16:35:07:032
844
1874
DnldMgr
*************
2018-08-17
16:35:07:032
844
1afc
AU
>>## RESUMED ## AU: Download update [UpdateId = {6F998EFA-A8D2-48D1-8B0B-FDBD538AE744}, succeeded]
2018-08-17
16:35:07:032
844
1afc
AU
Download call completed, hr = 0x00000000
2018-08-17
16:35:07:032
844
1874
DnldMgr
*********
2018-08-17
16:35:07:032
844
1874
DnldMgr
** END ** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
2018-08-17
16:35:07:032
844
1874
DnldMgr
*************
2018-08-17
16:35:07:032
844
1874
DnldMgr
*********** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates] ***********
2018-08-17
16:35:07:032
844
1874
DnldMgr
* Call ID = {53ADFC1E-13C1-4FF8-9C38-33A5A6087CEB}
2018-08-17
16:35:07:032
844
1874
DnldMgr
* Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2018-08-17
16:35:07:032
844
1874
DnldMgr
* Updates to download = 1
2018-08-17
16:35:07:032
844
1874
Agent
* Title = Update for Windows Server 2012 R2 (KB3172614)
2018-08-17
16:35:07:032
844
1874
Agent
* UpdateId = {3FB288FC-DB0C-4E2C-9915-45B957202D81}.203
2018-08-17
16:35:07:032
844
1874
Agent
* Bundles 1 updates:
2018-08-17
16:35:07:032
844
1874
Agent
* {97666B69-9491-4C35-B934-F66FA8C2D72D}.203
2018-08-17
16:35:07:032
844
1874
EP
Got WSUS Client/Server URL: "http://10.8.245.112:8530/ClientWebService/client.asmx"
2018-08-17
16:35:07:032
844
1874
PT
+++++++++++ PT: Synchronizing file locations +++++++++++
2018-08-17
16:35:07:032
844
1874
PT
+ ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://10.8.245.112:8530/ClientWebService/client.asmx
2018-08-17
16:35:07:032
844
1874
IdleTmr
WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery) started; operation # 65931; does use network; is at background priority
2018-08-17
16:35:07:032
844
1afc
AU
Currently AUX is enabled - so not show any WU Upgrade notifications.
2018-08-17
16:35:07:047
844
1afc
AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-08-17
16:35:07:047
844
1afc
AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-08-17
16:35:07:047
844
1874
IdleTmr
WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery, operation # 65931) stopped; does use network; is at background priority
2018-08-17
16:35:07:063
844
1874
DnldMgr
*********** DnldMgr: New download job [UpdateId = {97666B69-9491-4C35-B934-F66FA8C2D72D}.203] ***********
2018-08-17
16:35:07:063
844
1874
DnldMgr
* Queueing update for download handler request generation.
2018-08-17
16:35:07:063
844
1874
DnldMgr
Generating download request for update {97666B69-9491-4C35-B934-F66FA8C2D72D}.203
2018-08-17
16:35:07:063
844
1874
IdleTmr
WU operation (GenerateAllDownloadRequests) started; operation # 65939; does not use network; is at background priority
2018-08-17
16:35:07:329
844
1874
Handler
Generating request for CBS update 97666B69-9491-4C35-B934-F66FA8C2D72D in sandbox C:\Windows\SoftwareDistribution\Download\63db33eb966c1833eae0633a5ad0ac1e
2018-08-17
16:35:07:329
844
1874
Handler
Selecting self-contained because update has express payload but server doesn't support it.
2018-08-17
16:35:07:329
844
1874
Handler
Selected payload type is ptSelfContained
2018-08-17
16:35:07:329
844
1874
Handler
Detected download state is dsHavePackage
2018-08-17
16:35:08:110
844
1874
Handler
Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2018-08-17
16:35:08:110
844
1874
IdleTmr
WU operation (GenerateAllDownloadRequests, operation # 65939) stopped; does not use network; is at background priority
2018-08-17
16:35:08:110
844
1874
DnldMgr
*********** DnldMgr: New download job [UpdateId = {97666B69-9491-4C35-B934-F66FA8C2D72D}.203] ***********
2018-08-17
16:35:08:126
844
1874
DnldMgr
* All files for update were already downloaded and are valid.
2018-08-17
16:35:08:126
844
1874
DnldMgr
*********
2018-08-17
16:35:08:126
844
1874
DnldMgr
** END ** DnldMgr: Download Call Complete [Call 20 for caller AutomaticUpdates has completed; signaling completion.]
2018-08-17
16:35:08:126
844
1874
DnldMgr
*************
2018-08-17
16:35:08:126
844
1afc
AU
>>## RESUMED ## AU: Download update [UpdateId = {3FB288FC-DB0C-4E2C-9915-45B957202D81}, succeeded]
2018-08-17
16:35:08:126
844
1afc
AU
Download call completed, hr = 0x00000000
2018-08-17
16:35:08:126
844
1afc
AU
#########
2018-08-17
16:35:08:126
844
1afc
AU
## END ## AU: Download updates
2018-08-17
16:35:08:126
844
1afc
AU
#############
2018-08-17
16:35:08:126
844
1874
DnldMgr
*********
2018-08-17
16:35:08:126
844
1874
DnldMgr
** END ** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
2018-08-17
16:35:08:126
844
1874
DnldMgr
*************
2018-08-17
16:35:08:126
844
1874
Report
REPORT EVENT: {7F868C7C-FF6D-45AD-99EE-F3B5B0B62197}
2018-08-17 16:35:02:722+0530
1
189 [AU_NONDEADLINE_INSTALL_READY]
102
{00000000-0000-0000-0000-000000000000}
0
0
AutomaticUpdates
Success
Content Install
Installation Ready: The following updates are downloaded and ready for installation: - 2017-06 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4022717)
2018-08-17
16:35:08:126
844
1874
Report
REPORT EVENT: {7992D2B3-E518-4C50-AF5C-4A10090C818E}
2018-08-17 16:35:03:204+0530
1
189 [AU_NONDEADLINE_INSTALL_READY]
102
{00000000-0000-0000-0000-000000000000}
0
0
AutomaticUpdates
Success
Content Install
Installation Ready: The following updates are downloaded and ready for installation: - 2017-06 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4022717) - 2017-09 Security Only Quality Update for Windows Server 2012
R2 for x64-based Systems (KB4038793)
2018-08-17
16:35:08:126
844
1874
Report
REPORT EVENT: {B9483FAC-18D4-4945-8B73-9F299D0BFAA6}
2018-08-17 16:35:03:500+0530
1
189 [AU_NONDEADLINE_INSTALL_READY]
102
{00000000-0000-0000-0000-000000000000}
0
0
AutomaticUpdates
Success
Content Install
Installation Ready: The following updates are downloaded and ready for installation: - 2017-06 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4022717) - 2017-09 Security Only Quality Update for Windows Server 2012
R2 for x64-based Systems (KB4038793) - 2018-08 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4343888)
2018-08-17
16:35:08:126
844
1874
Report
REPORT EVENT: {1E91BA9D-6599-4D69-B89A-D3B313D89853}
2018-08-17 16:35:07:032+0530
1
189 [AU_NONDEADLINE_INSTALL_READY]
102
{00000000-0000-0000-0000-000000000000}
0
0
AutomaticUpdates
Success
Content Install
Installation Ready: The following updates are downloaded and ready for installation: - 2017-06 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4022717) - 2017-09 Security Only Quality Update for Windows Server 2012
R2 for x64-based Systems (KB4038793) - 2018-08 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4343888) - 2018-08 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4343898)
2018-08-17
16:35:08:126
844
1874
Report
CWERReporter finished handling 4 events. (00000000)
2018-08-17
16:35:08:126
844
1afc
AU
Currently AUX is enabled - so not show any WU Upgrade notifications.
2018-08-17
16:35:08:126
844
1afc
AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-08-17
16:35:08:126
844
1afc
AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
Regards,
V.P.Neelakandan